FAQ's
Common Questions About Our Products
How does Smarty Litter's health monitoring work?
Our litter contains special indicators that change color when they detect abnormalities in your cat's urine. Different colors indicate specific health concerns, allowing early detection of potential issues.
How long does one bag of Smarty Litter last?
One bag lasts 30 days for one cat. For multi-cat households, we recommend one bag per cat per month.
How often should I change the litter completely?
Replace all litter after 30 days for optimal health monitoring and odor control.
Can I cancel my subscription anytime?
Yes! You can easily manage or cancel your subscription through your account with no cancellation fees.
How does the delivery schedule work?
Your products arrive every 30 days (monthly plan) for Smarty Litter and every 3 months (quarterly plan) for L-lysine Supplement.
What is your return policy?
We offer a 100% satisfaction guarantee. If you're not happy, contact us within 30 days for a full refund.
What is L-Lysine and what does it help with?
L-Lysine is an essential amino acid that supports:
• Immune system function
• Respiratory health
• Managing feline herpes virus symptoms
• Reducing eye discharge and sneezing
How do I give L-Lysine to my cat?
Simply mix one scoop with wet food or sprinkle over dry food daily.
Most cats accept it readily when mixed with food.
How soon will I see results with L-Lysine?
Most cat parents notice improvements within 2-3 weeks of consistent use. For best results, use daily as directed.
Do you offer free shipping?
Yes, we offer free shipping all over UAE.
How can I get help with my order?
Contact our support team at support@smartylitter.com or call us on +971568922752. We are available Monday to Friday from 9am to 6pm.