Shipping policy

Thank you for shopping with us!

Shipping Destinations

We currently ship to addresses within United Arab Emirates.

Processing Times

Orders are processed and shipped within 1–3 business days after payment is received.

Shipping Rates & Delivery

- Shipping charges will be calculated and displayed at checkout.

- Standard shipping typically takes 3–7 business days.

- You will receive a tracking number once your order has shipped.

Delays

Delivery times are estimates and may be affected by external factors (e.g., holidays, weather). We are not responsible for carrier delays.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at support@smartylitter.com within 7 days of delivery.